SME Account Manager .Enterprise Business Unit

Main Purpose:
The primary role of the Account Manager – MTN Business is to grow MTN Uganda market share and ensure sales leadership and acquisition of new business to enable attainment of business targets while retaining existing customers.

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit competent individuals to fill the following position;

Job Title: SME Account Manager
Reports to: Senior Manager – SME Sales
No. of Vacancies: 1

Main Job Functions:
Initiate, design and ensure provision of appropriate fixed and mobile, data and voice solutions, for the small and medium market sector, with the objective of maximizing MTN Uganda Market share.
Maximize the acquisition of MTN client base for all MTN network solutions in a bid to meet assigned targets.
Ensure maximum utilization of MTN fixed and mobile corporate solutions.
Implement acquisition strategies for the Small & Medium sector as set.
Analyze account revenue trends with an objective of growing their size and value Develop weekly, monthly and quarterly sales plans in accordance to agreed strategies and submit them to Sales Manager SME for perusal and approval.
Contribute to the sectors’ quarterly strategy to ensure synergy creation.
Asses and report on competitor activity with specific reference to how it impacts on the delivery of services to assigned accounts.
Recommend and propose strategies to mitigate competitor attack.
Manage discounted services within the assigned accounts and ensure that the discounts reflect a quantifiable value to the company.
Maintain a 45day credit culture within assigned accounts.
Provide weekly and monthly reporting to the Sales Manager SME.

Education:
Bachelor’s degree in Commerce, Business Administration, Engineering or computer Science or its equivalent.
Professional Certificate in selling and customer services OR Membership to chattered institute of marketing is an added advantage.

Experience:
At least 3-5 years Sales experience of durable high-tech goods that require after sales services in fast paced customer focused company.
Knowledge of telecommunication industry is an added advantage.
Valid Driver’s license (at least 2 years) is a requirement.

Knowledge, Skills and Competencies:
Prior knowledge of the MTN products and services;
Organizational Commitment and Performance Excellence skills.
Good management report writing, strong presentation and communication skills.
Strong Emotional intelligence, Teamwork, interpersonal and relationship building skills.
Financial deal analysis calculations
Business acumen with a problem-solving attitude
Computer Skills-MS Office applications, knowledge of CRM software
Excellent Communication; presentation and negotiation skills.
Good Interpersonal and Customer Management skills.
High degree of integrity.

ABOUT US
We at MTN Uganda are a purpose and value-led organization!
At MTN Uganda, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Female Applicants are strongly encouraged to Apply!

Note: In compliance to the Data Protection & Privacy Laws of Uganda, MTN Uganda will use your application documents for purposes for which they were intended for.